項(xiàng)目經(jīng)理PMP提升篇-項(xiàng)目經(jīng)理學(xué)會(huì)傾聽(tīng)31項(xiàng)技巧
項(xiàng)目經(jīng)理90%的時(shí)間都在溝通,聰明的項(xiàng)目經(jīng)理都善于溝通,而有效溝通的前提是“傾聽(tīng)”,而非“表達(dá)”。當(dāng)“傾聽(tīng)”被“表達(dá)”替代的時(shí)候,溝通往往變成了爭(zhēng)執(zhí)。而提升溝通的過(guò)程中,學(xué)會(huì)傾聽(tīng)是一個(gè)重要的命題。? ...